Frequently Asked Questions
Artwork Availability
Originals
I release select original collections a few times a year. Stay updated via this website or Youtube.
Prints
Seasonal releases of signed giclée prints on acid-free paper with archival inks. These fine-quality prints are often considered akin to originals.
Shipping & Delivery
Processing Time
Orders for originals, prints, and booklets are processed within 3–5 business days. You'll receive an email with tracking details once shipped.
Delivery Estimates
New Zealand: 1–3 working days
International: 3–10 working days
All shipments are tracked, insured, and require a signature upon delivery. Untracked shipping isn't offered to ensure the safe arrival of your artwork.
Packaging
Artworks are packed using a Fine Art packing and shipping service with sturdy protective materials to ensure safe delivery.
Customs and import taxes
Buyers are responsible for any applicable customs and import taxes. Dreams of Source Studio isn't liable for delays or additional fees due to customs.
Refunds & Returns
Refunds
Offered only for lost original paintings and prints, confirmed by tracking as a shipping company's error. Not available for uncollected packages or items lost/stolen after delivery.
Replacements
Available for prints and booklets lost in transit, verified by tracking as a shipping company's error.
Damaged Items
For items significantly damaged in transit, please contact me within 48 hours with photos of the damage and packaging. Each case will be assessed individually.
Returns Policy
All sales are final. No returns or refunds for change of mind. Please ensure your decision before purchasing.
Framing
While canvas paintings come ready to hang, framing is recommended to enhance their presence. A framing guide is included with large paintings, offering recommendations for your local framer. Framing costs typically start at NZ$200, depending on materials and location.
Commissions & Art Licensing
Art Commissions
Collaborate with me to create a bespoke artwork that resonates with your story and space. Learn more about the process and offerings on Art Commissions.
Art Licensing
License original or custom artwork for your project, event, or organisation. With over 17 years of experience, I offer collaborative and meaningful art solutions. Explore options on Art Licensing.
Murals
I create murals for homes, businesses, and events, using eco-friendly paints from Natural Paint Co. and Sugar by Ironlak Spray Paints. Inquire for more details.
Press
I'm open to collaborating with writers, editors, podcasters, videographers, and fellow artists. If you're featuring my work, you’re welcome to use images from this website—just include proper credit.
I warmly welcome interviews and conversations that explore my creative process and story. For press inquiries or requests, please get in touch.
Copyright
All artwork, imagery, and written content on this website and associated social media channels are the intellectual property of Meghan Geliza Jackson T/A Dreams of Source Studio and are protected by copyright law.
These materials may not be copied, reproduced, sold, or used for personal or commercial purposes without written permission.
I retain all rights to every artwork I create, including commissioned and sold works. This includes the right to reproduce images of original paintings and prints.
For Collectors
When you purchase an original or a print, you’re purchasing the physical artwork for personal display only. Reproduction in any form—such as additional prints—is not permitted. If your space is featured in a magazine or media outlet, I simply ask for artist credit (and congratulations on your beautiful space!).
For Commercial Projects
Licensing and commissioned work for commercial use are covered by a separate written agreement tailored to the project. Learn more.